Help & FAQ

How do I create an account?

Click on the "Register" button at the top of the homepage and follow the step-by-step instructions. You will need to provide basic details and verify your email or mobile number.

Is my information secure?

Yes, we use advanced security measures to protect your data. For more details, please see our Privacy Policy.

How does verification work?

We offer multiple verification steps including photo verification and Aadhaar verification. Verified badges will appear on your profile once verification is complete.

How do I contact support?

You can email us at support@brightandsharley.com or use the contact form on our website. Our team will respond within 24 hours.

Can I delete my account?

Yes, you can delete your account anytime by going to your profile settings and selecting "Delete Account". Please note this action is irreversible.

How do I report suspicious activity?

If you encounter any suspicious profiles or activity, please report it using the "Report" button on the profile page or contact our support team immediately.

What happens when I express interest in someone?

The other member will receive a notification and can choose to accept, decline, or view your profile in detail. If they accept, you can start communicating directly.

Can I hide my profile?

Yes, you can temporarily hide your profile from search results in your account settings. You can reactivate it anytime.

Are there any paid features?

We offer premium plans that provide additional benefits like highlighting your profile, accessing contact details, and getting priority support. Details are available on our Premium Plans page.

How do I update my profile information?

Log in to your account, go to "My Profile", and click "Edit Profile" to update your details. Changes are saved instantly.